Refund policy
Returns
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 7 days of receiving your item.
To be eligible for a return, the product must:
- Be unused and in its original condition.
- Include original packaging where applicable.
- Not be damaged due to misuse or improper handling.
Certain items may not be eligible for return due to hygiene or safety reasons.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed using the original payment method or another mutually agreed method within a reasonable timeframe.
Shipping charges are generally non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.